A. The alarm administrator shall notify the alarm user in writing after each false alarm. The notice shall include either a warning or the amount of the fee for the false alarm, the fact that response will be suspended after the third false alarm during the one-year permit period (excluding duress, robbery, holdup and panic alarms) and a description of the appeals procedure available to the alarm user.

B. The alarm administrator shall notify the alarm user in writing and the appropriate alarm installation company or monitoring company by electronic mail 30 days before an alarm response is to be suspended. The right of appeal under this chapter will be included with the notice. Suspension of alarm response in this subsection does not apply to duress, robbery, holdup and panic alarms. The notice of suspension must also include any fee due and a description of the appeals procedure available to the alarm user and/or the alarm installation company or monitoring company. (Ord. 6216 § 1, 2009.)