A. Twenty-five days after the billing date, a late fee will be added to the billing as listed in ACC 13.06.511. Forty-two days after the billing date, the city will mail a shutoff notice to both a premises’ address and to the owner’s address that is on file with the city. Forty-nine days after the billing date, water service to accounts with outstanding balances will be turned off. Service shall not be restored until full payment of the delinquent amount together with fees, charges, fines or penalties pursuant to ACC 13.06.511 is received. If delinquency payment is not made by 2:00 p.m., water service may not be turned on until the next normal working day. In lieu of a mailed notice, the city may cause a shutoff notice to be served upon the premises or upon an owner.

B. Failure to receive mail will not be recognized as a valid excuse for failure to pay charges when due or for lack of notice. It is the responsibility of the property owner to provide to the city notification of changes in ownership or tenancy of property and changes in mailing addresses. (Ord. 6551 § 3, 2015; Ord. 6098 § 2, 2007; Ord. 5849 § 1, 2004; Ord. 5216 § 1, 1999; Ord. 4878 § 3, 1996.)